Nautical Concierge
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What is included in the Charter Rate
The charter rate includes the full charter of the yacht, the Captain and crew for the specified period booked.
Food & beverage packages are additional to the cruise cost. Some boats' may charge a BYO service fee. Wait staff, chef, delivery fees and government landing fees and not included in the charter rate.
Additionally we can tailor and all inclusive package price for your event, with no hidden or additional costs.
Can I bring my own food & Beverages
BYO food & beverages are welcome on most boats. Some boats provide plates, cutlery, glassware, cups, napkin, eskies and fridge. Some boats also provide BBQ, ICE and water.
For BYO charters, please bring sufficient food for the duration of the cruise. It is a RSA requirement that substantial food is provided when alcohol is being served. We need to arrange a time for you if you want to deliver food and drinks to the boat prior to the charter.
Bring your own chef is also welcome on some boats.
Catering Solutions
We pride ourselves on working with yacht who offer the finest food options on the water. We usually offer 3 types of dining options:
- Canape finger food – for larger groups
- Seated buffet/shared dining – for more casual affair
- Plated dining – for the more formal occasions
Whilst each yacht offer menus to choose from, we can also design something unique for your specific tastes, like or event theme.
Pickup and drop off Locations
Because each of our charters are completely customised, we can pick up and drop off at most public wharfs that best suits you.
Locations:
- Barrack Street Jetty #1
- Mend's Street Jetty
- JoJo's Jetty Nedland's
- Claremont Jetty
- Mosman's Jetty
- East Street Jetty
- Sardine Jetty
Additional pickup and drop off locations may be available.
Keep in mind most public wharves have a 15 minute boarding window, so we need to be organised on the day!
Itinery of Cruise
There is no set route of the cruise. Dependant on your event and destination the Captain will work with you to make the most of your time on the boat enjoyable. A cruise on the river will allow you to enjoy the city skyline while meandering the river taking in the sights along the way. An Island cruise the boats will anchor at a quiet beach/bay, so your guests can enjoy food, beverages, or go for a swim.
Decorations for special occasions
Absolutely, our expert concierge team have helped curate many grand displays, including themed decorations, menus and onboard entertainment for any occassion. Enquire with our team today talk through your options, and we will help bring your vision to life
Additional Activities
We can organize a variety of water sports and activities to enhance your yacht experience. Whether it's jet skiing, paddleboarding, or other water-based fun, additionally island based activities at Rottnest can be provided.
Chat to our team who will cater to your preferences.
Type of events
We create unforgettable experiences, here are a few ideas:
Corporate charters
- Conferences
- Networking Events
- Product Launches
- Incentives
- Team Building
- Christmas Parties
Special occasions
- Weddings
- Birthdays
- Christmas Parties
- Anniversary
- Private Dining
- Family Getaway
- Private Charter
Calendar events
- Rottnest Channel Swim
- Australia Day
- Chinese New Year
- WA Day
- Christmas Day
- Boxing Day
etiquette & small reminders
• Swimming, how can you be on the water and not get in the water? However, your safety is our primary concern, so we need to make sure it’s before too much drinking.
Don't forget you will need to bring your towels, sunscreen and hats
• The painted surfaces are incredible delicate and very expensive to repair, please be conscious of watches and bulky jewellery that might scratch the surfaces
• The carpets and flooring are also very delicate, so you may be asked not to carry your drinks inside.
• Most wharves have a 15 minute boarding window, so please ensure your group arrives ahead of time for prompt boarding
• Some yachts will ask you to remove your shoes for the charter so please be prepared with those pedicures and advise your broker ahead of time if you need to wear shoes.
• Most yacht won’t allow smoking. Some yachts will allow smoking on the back swimming platform only when the yacht is at anchor and you’re safe.
Guest Capacity
The charter rate is for exclusive use of the entire yacht, regardless of whether you have the minimum or maximum guest numbers.
Each yacht has a different maximum guest capacity, this is a safety directive from the Australian Maritime Safety Authority (AMSA).
Payment and Cancellation Terms
Deposit – a 40% deposit is required at the time of booking to confirm charter.
Final Payment – The balance of the charter fee is to be received as cleared funds no later than 14 days prior to the charter date
Cancellation – Off Peak - If the charter is cancelled in writing more than 14 days prior to the charter date, a full refund of monies received will be issued.
Peak Period ( November to February)- If the charter is cancelled in writing more than 28 days prior to the charter date, a full refund of monies received will be issued.
If the charter is cancelled less than the specified cancellation period of the charter date any deposit paid is not refundable.
Cancellation/postponement due to Weather
All Charters will proceed regardless of weather conditions unless deemed unsafe by the Captain on the day. If the Operator cancels the Charter due to unsafe weather conditions or otherwise deemed the Charter to be unsafe for any reason, the Charter will be postponed to another available date with the same Operator to a mutually agreed time.
If the weather forecast shows the weather is not good on the day, we can try to postpone the charter for you or offer alternative cruise options. However, weather forecast changes all the time and we can’t guarantee that the new date will be suitable for the charter.
If it’s raining, all boats have enough inside space and covers on main deck, back deck and upper deck to prevent the guests from rain and wind.
Some boats can postpone the charter at free of charge. Some boats require a management fee with a short notice. Refunds are not available should the weather not be suitable.
Date changes may occur at the captain’s discretion, on the day of the charter, if the weather is deemed dangerous.
Cancellation during Charter
Indecent and inappropriate behaviour on a charter vessel is prohibited under AMSA, Western Australian Water Police and WA Department of Transport. Your Charter will be terminated in the event of unacceptable behaviour as determined by the Operator, as follows but not limited to.
- Unruly Behaviour
- Indecent Behaviour
- Damage to Vessel
- Harm or indication to harm other passengers, crew or master.
- Excessive drinking
- Illegal drug use of any sorts.
If any such circumstances occur there will be no refunds.
Public Holiday Surcharges
Rates are subject to change on public holidays and special events. Different boats have different surcharge on vessel hire rate, wharf fees, catering and beverages, wait staff, chef fee and other fees. Some boats offer all inclusive package rates on public holidays.
Our team can advise you.
Bond
The Charterer is required to pay a security bond for the Charter of the vessel. The bond varies in price per boat and event type.
The security bond may be applied by the Operator
to cover additional costs including but not limited to damage to the vessel, its equipment and fittings, additional services,
excessive cleaning charges and any other costs attributable to the Charterer’s Group.
The security bond or the balance thereof will be released and/or refunded within 7 days after the Charter, after consultation with the vessel.
Minimum Charter Period
Each yacht has a different charter period, depending on the seasons. Most commonly this is 4 hours.
Some yachts offer a shorter transfer rate, so it’s best to check with us on your preferred yacht.
Your own Waitstaff
All our crew are trained and certified in Responsible Service of Alcohol, they have been inducted into the yachts safety management system and covered by insurance. Let us know if you do want to bring your own service staff and we’ll direct you to the most relevant yacht.
Full terms and conditions
Please click the link below to see out full terms and conditions, additionally each vessel may have some additional terms. Our team can discuss this with you if required.